Help Center

Frequently asked questions

Where Accountability Meets Leaders

Everything about Vitae Dux: how it works, how we protect your data, and what it costs. Can't find an answer? Send us a message. A real person replies within 2 business days.

Getting started
What is Vitae Dux?
Vitae Dux is an accountability command center for teams and leaders. You track tasks, projects, and goals in one place, and the app rolls them up into an accountability score, a leadership review surface, and a workflow board, so nothing quietly slips.
Who is it for?
Team leads, founders, and individuals who want execution and follow-through to be visible, not buried in a chat thread. It works for a solo operator tracking personal goals, or a leader holding a team accountable.
Do I need to install anything?
No. Vitae Dux runs entirely in your browser at vitaedux.co. There is nothing to download or install. A mobile app is on the roadmap.
How do I get started?
Click Get Started and create your account; your workspace is ready in about a minute. Want to look around first? Try the live demo, no account needed.
Can I try it before signing up?
Yes. The live demo needs no account and no credit card. It loads a sample workspace so you can click around. Nothing you do in the demo is saved.
Security & your data
How safe is my data?
Security is the default, not an add-on. Your data lives in an isolated database with row-level security enforced at the database layer, so one organization can never see another's data. Two-factor authentication (an authenticator app / TOTP) is required to access your workspace, and the database only releases your data to a session that has passed 2FA. All traffic is encrypted in transit (HTTPS/TLS).
Is two-factor authentication required?
Yes. Two-factor authentication (an authenticator app / TOTP, such as Google Authenticator, 1Password, Authy, or Microsoft Authenticator) is required to access your workspace. New accounts can defer setup a limited number of times during a short enrollment grace, but the workspace stays locked until 2FA is enabled, so a stolen password alone can't get into your workspace.
Can other users or teams see my data?
No. Each workspace is fully isolated. We verify this with automated cross-tenant tests: an authenticated user who isn't a member of your organization sees zero of your rows. Only people you explicitly invite to your team can see your shared workspace.
Is my data stored on my computer?
No. Vitae Dux is cloud-only: your tasks, projects, and goals live in the cloud and load fresh each time you sign in. We deliberately don't cache your workspace content on the device, which removes a common breach surface.
Will the service be online when I need it?
We run on enterprise-grade infrastructure (Vercel + Supabase + Cloudflare) with a public status page you can check anytime. Errors are monitored in real time.
How do I report a security issue?
Email [email protected] with subject "Security Vulnerability Disclosure." We acknowledge within 24 hours and credit researchers who report responsibly.
Features & how it works
What can I track?
Tasks (with priority, owner, due date, workflow stage, effort), projects, long-term goals, blockers, time blocks, and team members, plus an activity log of everything that happens.
What is the accountability score?
A calculated grade (A+ to F) that reflects how well work is being followed through: on-time completion, owned vs. unowned work, open blockers, and more. It updates automatically and builds a trend over time.
Does it work for a whole team?
Yes. Invite teammates by email; they join your shared workspace with a role (admin, member, or viewer) and see the same tasks, projects, and goals. Roles control what each person can change.
Does it integrate with my other tools?
Calendar export (.ics) is available today. Deeper integrations (Slack, Google Calendar, and an API + webhooks) are on the roadmap.
Is there a mobile app?
The web app is fully responsive and works on phones today. Native iOS/Android apps are planned.
Plans & billing
What does it cost?
The Free plan is $0 forever (2 seats, 3 projects, 50 tasks, 3 goals, and no credit card). Pro is $15/mo with 3 seats included (+$10/extra seat), and Exceptional is $30/mo with 5 seats included and unlimited projects, tasks, and goals (+$15/extra seat). Billing is monthly at launch; annual billing is coming soon. Full details on the pricing page.
How does the 14-day trial work?
Pro and Exceptional include a 14-day free trial. A card is required to start the trial, but nothing is charged until the trial ends, and you can cancel anytime before then for $0, online, in the same place you signed up. No phone call required. (The Free plan never asks for a card.)
Will I be charged automatically?
Paid plans renew automatically at the end of each billing period. That's standard subscription billing, and it's disclosed before you start. You can cancel online anytime from your billing settings, and the Free plan never bills anything because we never collect a card for it.
Accounts & team
How do I invite a teammate?
From the Team area, add a member with their email and choose "send invite." They get a one-time link to set up their account and join your workspace with the role you picked.
Can someone be on two teams at once?
Right now each account belongs to one workspace. If someone you invite already has their own workspace, they'll be told they can't join a second one. Multi-team membership is a planned enhancement.
I lost my authenticator / phone. How do I get back in?
On the sign-in screen, use the "I don't have an authenticator app. Recover access" link, or email [email protected] and an administrator can reset your two-factor so you can re-enroll.
The authenticator code keeps getting rejected.
Two common causes: (1) you have the app open in multiple browser tabs: use one tab; and (2) your phone's clock is off: set Date & Time to "automatic." Also make sure you're reading the current "Vitae Dux" code (it rotates every 30 seconds) and delete any old duplicate entries.
Data, export & privacy
Can I get my data back if I leave?
Yes. You own your data. You can export your workspace (tasks, projects, goals, and more) to a file from the app at any time, with no lock-in.
Can I reset or delete my workspace?
Yes. From My Account → Danger Zone you can reset your workspace (a snapshot is saved first so it's reversible) or delete your account entirely. Owner/admin permissions apply.
What happens to my data if I delete my account?
Deleting your account is immediate: we hard-delete your workspace and account server-side and revoke your sessions right away. Before the delete runs, the app automatically generates a full export of your workspace and emails it to you, and it blocks the deletion if that backup can't be saved, so you always keep a copy. You can also export any time from the app. For fraud-prevention, legal, and audit purposes we keep a minimal deletion record (your account email, name, workspace name, role, and the deletion date), and payment invoices are retained by our payment processor as required by law. (Separately, encrypted operational backups may persist up to 30 days before they rotate out.)
How do you handle my privacy?
We collect only what's needed to run the product, and we extend export and deletion rights to every user in every state, not just where the law requires it. The full details, including the third-party services we use, are in our Privacy Policy. (Vitae Dux is offered to customers in the United States.)
Support
How do I get help?
Email [email protected]. We read everything. There's also a Help guide inside the app once you're signed in.
Where can I check if something's down?
Our public status page shows live uptime.

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