Help Center

Frequently asked questions about accountability

Where Accountability Meets Leaders

Everything about Vitae Dux: how it works, how we protect your data, and what it costs. Can't find an answer? Write to me. A real person replies within 2 business days.

Getting started
What is Vitae Dux?
Vitae Dux is accountability software for small teams. Every task, project, and goal has exactly one named owner, and an Accountability Score shows who delivered and what slipped. You track tasks, projects, and goals in one place, and the app rolls them up into an accountability score, a leadership review, and a workflow board, so slipping work is easy to see.
Who is it for?
Team leads, founders, and individuals who want execution and follow-through to be visible, not buried in a chat thread. It works for a solo operator tracking personal goals, or a leader holding a team accountable.
Do I need to install anything?
No. Vitae Dux runs entirely in your browser at vitaedux.co. There is nothing you have to install. If you prefer an app, the Android app is on Google Play, and the iPhone app is coming soon.
How do I get started?
Click Get Started and create your account. You'll verify your email, set up two-factor authentication, and your workspace opens. Want to look around first? Try the live demo, no account needed. Curious how this differs from ordinary project tracking? Read accountability vs project management.
Can I try it before signing up?
Yes. The live demo needs no account and no credit card. It loads a sample workspace so you can click around. Nothing you do in the demo is saved.
Security & your data
How safe is my data?
Security is the default. Your data is separated by organization at the database level, with strict permission rules designed so one organization can't see another's data. Two-factor authentication (an authenticator app / TOTP) is required to access your workspace, from the first sign-in, and the database only releases your data to a session that has passed 2FA. All traffic is encrypted in transit (HTTPS/TLS).
Is two-factor authentication required?
Yes, for every account and from the first sign-in. Two-factor authentication (an authenticator app / TOTP, such as Google Authenticator, 1Password, Authy, or Microsoft Authenticator) is required before your workspace opens. There is no skip and no grace period, so a stolen password alone can't get into your workspace.
Can other users or teams see my data?
No. Each workspace is kept separate at the database level. We check this with automated tests: a signed-in user who isn't a member of your organization can't see any of your data. Only people you explicitly invite to your team can see your shared workspace.
Is my data stored on my computer?
No. Vitae Dux is cloud-only: your tasks, projects, and goals live in the cloud and load fresh each time you sign in. We deliberately don't keep your workspace on the device, which removes a common breach surface. The only exception is changes you haven't sent yet: they are kept on the device until they sync to the cloud, then cleared.
Will the service be online when I need it?
We run on established hosting providers, with a public status page you can check anytime. Errors are monitored in real time.
How do I report a security issue?
Email [email protected] with subject "Security Vulnerability Disclosure." We acknowledge within 24 hours and credit researchers who report responsibly.
Features & how it works
What can I track?
Tasks (with priority, owner, due date, workflow stage, effort), projects, long-term goals, blockers, time blocks, and team members, plus an activity log of everything that happens.
What is the accountability score?
A letter grade from A+ to F−, based on a score from 0 to 100, that reflects how well work is being followed through: on-time completion, owned vs. unowned work, open blockers, and more. It updates as work moves. On Pro and Exceptional it also shows the trend and how it changed over the past 7 days.
Does it work for a whole team?
Yes. Invite teammates by email; they join your shared workspace with a role (admin, member, or viewer) and see the same tasks, projects, and goals. Roles control what each person can change.
Does it integrate with my other tools?
Calendar export (.ics) is available today, so your due dates can show up in the calendar app you already use.
Is there a mobile app?
The web app is fully responsive and works on phones today. The Android app is on Google Play. The iPhone app is coming soon.
Plans & billing
What does it cost?
The Free plan is $0 forever (2 seats, 3 projects, 50 tasks, 3 goals, and no credit card). Pro is $15/mo with 3 seats included (+$6/extra seat), and Exceptional is $30/mo with 5 seats included and unlimited projects, tasks, and goals (+$9/extra seat). Billing is monthly at launch; annual billing is coming soon. Full details on the pricing page.
How does the 14-day trial work?
Your first Pro or Exceptional subscription includes a 14-day free trial. A card is required to start the trial, but nothing is charged until the trial ends, and you can cancel anytime before then for $0, online, in the same place you signed up. No phone call required. (The Free plan never asks for a card.)
Will I be charged automatically?
Paid plans renew automatically at the end of each billing period. That's standard subscription billing, and it's disclosed before you start. You can cancel online anytime from your billing settings, and the Free plan never bills anything because we never collect a card for it.
Accounts & team
How do I invite a teammate?
From the Team area, add a member with their email and choose "send invite." They get a one-time link to set up their account and join your workspace with the role you picked.
Can someone be on two teams at once?
Right now each account belongs to one workspace. If someone you invite already has their own workspace, they'll be told they can't join a second one. Multi-team membership is a planned enhancement.
I lost my authenticator / phone. How do I get back in?
On the sign-in screen, use the "I don't have an authenticator app. Recover access" link, or email [email protected] and an administrator can reset your two-factor so you can re-enroll.
The authenticator code keeps getting rejected.
Two common causes: (1) you have the app open in multiple browser tabs: use one tab; and (2) your phone's clock is off: set Date & Time to "automatic." Also make sure you're reading the current "Vitae Dux" code (it rotates every 30 seconds) and delete any old duplicate entries.
Data, export & privacy
Can I get my data back if I leave?
Yes. You own your data. Workspace owners and admins can export the whole workspace (tasks, projects, goals, and more) to a file from the app at any time, with no lock-in.
Can I reset or delete my workspace?
Two different things, with two different rules. Resetting or deleting the whole workspace is owner only, and a snapshot is saved first so a reset is reversible. Deleting your own account is available to every role, including members: you never need to ask an owner or an admin to remove you. Both live in My Account under Danger Zone, and deleting your own account is also reachable in the app, under About, then Data.
What happens to my data if I delete my account?
Deleting your account is immediate: we permanently delete your account and sign you out everywhere right away. If you are the workspace owner, you can delete your account once no other active members remain (others must leave or be removed first), and the whole workspace is deleted too. (Step-by-step instructions live on the account deletion page.) What you receive depends on your role. If you are the workspace owner, we first email you a full export (for very large workspaces, download the export in the app before you delete), and the app blocks the deletion if that export can't be saved. If you are a member, admin, or viewer, no export is produced: the work you contributed belongs to the workspace and stays with your team, and only your sign-in and personal data are erased. Owners and admins can export the workspace from the app at any time before deleting; members and viewers can ask their owner or an admin for a copy. For fraud-prevention, legal, and audit purposes we keep a minimal deletion record (your account email, name, workspace name, role, and the deletion date), and payment invoices are retained by our payment processor as required by law. (Separately, encrypted operational backups may persist up to 30 days before they rotate out.)
How do you handle my privacy?
We collect only what's needed to run the product, and we extend export and deletion rights to every user in every state, not just where the law requires it. The full details, including the third-party services we use, are in our Privacy Policy. (Vitae Dux is offered to customers in the United States.)
Support
How do I get help?
Email [email protected]. I read every message myself. There's also a Help guide inside the app once you're signed in.
Where can I check if something's down?
Our public status page shows live uptime.

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